eB2B implements innovative online applications aimed at improving firms' market competitiveness. We specialise in building solutions tailored to the needs of our  clients based upon our own applications which during bilateral cooperation are tailored to the existing and future expectations. EB2B's advantage is elasticity, short reaction times as well it's ability to ensure the high efficiency of selected solutions.

We offer our clients comprehensive solutions taking in to account the highest standards including procedures meeting Sarbanes Oxley act requirements. This is achieved thanks to many years of experience in corporate finance (ACCA certificated) , the organisation of procurement departments, intra-group procurement and IT systems.

Using our own online applications, eB2B concentrates on three main areas:

1. Optimisation of the procurement process and supply chain using cost effective and easy to use applications as well as a wide range of related services including process and internal policy audits, supplier certification, developing procurement groups in order to achieve lower unit costs through economies of scale. eB2B guarantees the efficiency using the process described in the diagram.

2. Optimisation of sales processes through the use of the online eB2B Sales application, facilitating quicker and more cost effective receipt of orders. When implementing the application, we reflect the client's discount policies, unique prices for specific customers and individual access to products. In the application, we take in to account periodic promotional campaigns, as well as help to sell slow moving SKUs through product auction.

3. Telesales and telemarketing using custom CRM applications optionally linked with a switchboard thereby facilitating telephone call recording in order to guarantee the highest standards of customer service. Solutions promoting alternative sales channels are also offered alongside out products, taking in to account our clients' requirements. eB2B-Alt and eB2B IND are examples of CRM based applications servicing orders and their internal validation leading to sales via Call Centres. These solutions help to manage a comprehensive warehouse management system, utilising a mass text messaging system and bar code technologies.

All of the solutions mentioned above have been designed and built by our developers. eB2B owns the full copyrights for all fields of exploitation and, as a result, the ability to adapt these solutions to clients' expectations as opposed to many firms competing on the market, which are just agents selling standard solutions.

Additionally, eB2B specialises in procurement process auditing, implementation of SRM programs which improve long term relations with suppliers, supplier rating and certification, also including viability analyses regarding our clients' strategic products and goods, as well as in the implementation of comprehensive procurement strategies.